Legal

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Every agreement that governs our services, published in full rather than produced on request. Each document carries a version number so revisions are unambiguous.

Master Service Agreement

The contract that governs every service we provide. Covers term, provisioning, charges, liability, confidentiality, and termination. Available as a signable document for procurement.

Version 3.1

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Terms of Service

The terms on which we make this website and our services available, including eligibility, acceptable conduct, intellectual property, and the law that applies.

Version 3.0

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Service Level Agreement

Availability, latency, and packet loss commitments, how downtime is measured, the credits payable when we miss a target, and how to claim them.

Version 2.4

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Acceptable Use Policy

What may and may not be done with our network, how we handle breaches, and the categories of use we refuse outright.

Version 3.0

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Refund & Cancellation Policy

How to cancel, what notice is required, what happens to charges inside a minimum term, and the circumstances in which we refund rather than credit.

Version 2.2

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Privacy Policy

What personal information we collect, why we process it, who we share it with, how long we keep it, and the rights available to you.

Version 4.0

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Abuse & DMCA

How to report abuse originating from our network, what to include, our response targets, and the process for copyright notices and counter-notices.

Version 2.1

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Order of precedence. Where documents conflict, a signed service order takes precedence over the master service agreement, which takes precedence over the service level agreement and acceptable use policy, which take precedence over these website terms.
Corporate identity

Who you are contracting with

All services are supplied by Squid Ventures LLC, trading as Squid IP Hosting. These details match the descriptor that appears on payments and our published contact information.

Legal entity
Squid Ventures LLC
Trading as
Squid IP Hosting
Jurisdiction
State of Nevada, United States
Office
3960 Howard Hughes Parkway Paradise, #500, Las Vegas, NV 89169, United States
Telephone
+1 (725) 444-8264
Legal contact
[email protected]

Related pages

Operational and security material that sits alongside these agreements.

Tell us what capacity you need

Send us the regions, port speeds, and volumes you are planning for. A network engineer will come back with a written quote stating the commitment, burst rate, and term.

Request a Quote +1 (725) 444-8264